FAQ Group Helomobile FAQ

Does Helomobile have APIs?

One of the tenets heloMobile was built on is strong APIs with comprehensive documentation. We seek to make is as easy as possible for developers to be able to integrate their systems with ours to reach as many customers as…

How do I buy SMS credits on Helomobile?

Once we create a HeloMobile account, we offer automated top up via Mpesa. We also accept cash, cheques, bank transfer, and other mobile money operators; after which your account manager will credit your account. Actually the only payment method we…

How secure is Helomobile Platform?

Security is paramount for both you and your customers. We have isolated databases for all our users meaning no one outside of your account can access your contact list. We run virtual machines from both Safaricom and Google CLoud that…

How Do I access Helomobile Platform?

Ours is a cloud based platform, meaning that you can access the HeloMobile platform from anywhere in the world and at any time. We guarantee an uptime of 99% Access us any time, from anywhere; except maybe North Korea at…

Is Helomobile Registered and Licensed

HeloMobile is a Brand belonging to Sitect tel (k) Limited, which is a company registered with the Government of Kenya as a business but also licensed and regulated by the Communications Authority of Kenya. And also loved by our clients;…

What services does Helomobile Offer?

HeloMobile offers a communications and payments platform that allows you to reach out to your customers via SMS, Voice calls, USSD Codes and aggregates data from your mobile money payment methods. We also offer a great cup of coffee when…

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